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In writing

Dust control and debris, in writing

Dust is the part of a remodel nobody budgets for. This is what we do about it on every job, and what we ask of you and your contractor.

  • Same rules on all three stages

  • Yours to keep, with the quote

  • Written so you can check us against it

An empty room with dark plank floors, blinds and a staircase

Seven rules

How we keep dust where it is

  • 01

    Barriers stay up

    Your contractor's zip walls, plastic and floor paper stay in place until the rough clean is done. We clean around them.

  • 02

    Top to bottom

    Ceilings, fans and fixtures first, then walls and sills, then floors last, so we never clean a surface twice.

  • 03

    HEPA-filter vacuums and damp cloths

    No dry sweeping, no leaf blower and no compressed air. Dry methods put the dust back in the air.

  • 04

    Runners and shoe covers

    Floor runners go down from the door, and we put on shoe covers at the threshold of every finished room.

  • 05

    Test before we use it

    We try a cleaner on a hidden spot before using it on a new floor, a stone counter or a finish.

  • 06

    Registers, not ducts

    We wipe vents and return registers. We tell you if we see ducts left uncovered, and we leave duct cleaning to a duct company.

  • 07

    A raking-light walk-through

    Last, we look along sills and glass with a flashlight, with you or by photo, and list anything we did not reach.

Debris

Who takes what out of the house

We carry out our own cleaning debris. Everything the trades made stays with them, so nothing is hauled twice and nothing is left for nobody.

Who takes what out of the house
Stays with your contractorLeaves with us
Dust, sweepings, wipes and tape endsStays with your contractorLeft behind if we are not hiredLeaves with usBagged in our own bags and carried out
Drywall, wood and tile offcutsStays with your contractorHauled in their dumpster or truckLeaves with usStacked by the door and listed in our walk-through
Boxes, foam and packagingStays with your contractorTaken away with the jobLeaves with usFlattened and stacked for your contractor
Old cabinets, fixtures and demolition debrisStays with your contractorCovered by their contractLeaves with usNot hauled by us
Paint, adhesive and solvent cansStays with your contractorTaken to a proper drop-offLeaves with usNot touched or moved
Floor paper, plastic and tapeStays with your contractorPut up and kept up during the workLeaves with usTaken up once your contractor says the work is done

Limits

What we do not do

Some work after a remodel belongs to a specialist. We say so up front and tell you who to call.

  • Lead paint dust

    If your house was built before 1978 and paint was sanded or scraped, ask your contractor whether the work followed the EPA's lead rules for renovation, because containing sanding dust is their job. We clean after the work. We do not test for lead or clean up lead paint debris.

  • Mold, asbestos and anything hazardous

    If we find it, we stop, leave the room as it is and tell you who to call.

  • Ducts, furnaces and chimneys

    We wipe what you can see. Cleaning inside the system is a job for another company.

  • Hauling and heavy lifting

    We do not remove demolition debris, appliances or furniture. Ask your contractor or a hauler.

Short answers

Questions about dust and debris

Will the dust stay out of the bedrooms?

We cannot promise that dust never travels, but we work from the barriers back, keep the vacuums running and clean the path in and out. If your contractor's barriers were taken down early, tell us before the visit.

Can I turn the heat or air conditioning back on?

Ask your contractor first. We suggest leaving it off until the rough clean is done, then replacing the filter.

Who decides when the plastic comes down?

Your contractor does. We clean around it and take up floor paper and tape once they say the work is done.

Ask us anything about the policy

Send the question with your quote request, or call and ask Emma.